Frequently Asked Questions

Our medical claims processing services can help you reduce your fixed costs and minimize claim denials. Our billing experts handle the filing of claims and diligently follow up with insurers to ensure timely recovery. For more information, check out our medical billing services.

When a claim is denied and an appeal is necessary, our team of experts will first review the reason for the denial and determine the best course of action for registering an appeal. We work closely with the healthcare provider to gather any additional information or documentation necessary to support the appeal. Once the appeal is registered, we closely monitor the progress and provide regular updates to our clients on the status of the appeal. Our team is highly experienced in managing the appeal process and is committed to achieving the best possible outcome for our clients.

Although outsourcing your medical billing services may not be mandatory, it can be a wise decision if your revenue is declining. By relying on the expertise of medical billing professionals, you can potentially improve your revenue, maximize reimbursements, and establish a transparent revenue cycle. So, if you want to ensure a healthy financial outlook for your business, outsourcing your medical billing services may be the right move.

Yes, we adhere to all relevant healthcare regulations, including HIPAA (Health Insurance Portability and Accountability Act) and HITECH (Health Information Technology for Economic and Clinical Health Act). Our team is trained in handling protected health information (PHI) securely and maintaining strict confidentiality.

We employ robust security measures to safeguard sensitive patient information. This includes encryption, access controls, regular security audits, and compliance with industry best practices.

To get started, simply contact us to schedule a consultation. During the consultation, we’ll discuss your specific needs, assess your current billing processes, and tailor a solution that fits your requirements. Once agreed upon, we’ll initiate the onboarding process to transition your billing tasks to our team seamlessly.

Yes, we provide comprehensive training and educational resources to our clients to ensure they have a thorough understanding of our processes and procedures. Our team is committed to empowering healthcare providers with the knowledge and skills needed to navigate the complexities of medical billing and revenue cycle management effectively.

We maintain transparency and accountability in our billing practices through regular reporting, detailed invoicing, and clear communication with our clients. Our clients have access to comprehensive reports and analytics that provide insights into their billing performance and financial health.

Although we cater to a wide range of medical specialties, our expertise shines in podiatry and ambulatory surgery center (ASC) medical billing. With a deep understanding of the intricacies involved, we ensure accurate and efficient billing processes tailored to these specialized fields.